Spring Bank Arts Privacy Policy

Hello Everyone,

You may have heard about the new General Data Protection Regulation (“GDPR”), that came into effect on May 25, 2018.

We hope that our emails are useful to you but if not please feel free to unsubscribe. Simply send us a quick email to springbankarts@gmail.com and we will take you off our mailing list.

If you have any question please feel free to get in contact, we are happy to answer any questions you may have. Please read below our Privacy Policy:


Privacy Policy

Online Privacy Policy

Spring Bank Arts Centre takes the privacy of all its customers and users seriously. We strive to take great care with customer and user information.

This Online Privacy Policy outlines how your personal information is collected, used and treated as part of the terms and conditions of this site.

Spring Bank Arts Centre may at any time change this policy by publishing a new version on the website. You accept that by doing this, Spring Bank Arts Centre has provided you with sufficient notice of the change.


Spring Bank Arts Centre may collect certain specific personal information from our website, telephone calls and written correspondence in our daily business.


We operate in accordance with current data protection legislation.

Information collected We may, for example, keep a record of your name, mailing address, home telephone number, mobile telephone number, e-mail address and preferences.

We do not store our customer’s financial details.

What do we do with your personal information? We may use your personal information to inform you about forthcoming events, news and offers which may be of interest to you. You will receive information in the format(s) that you have requested, e.g. by mail, by email or by telephone.

We may also use your personal information to communicate with you, for record keeping purposes, for market research purposes, to track activity on our website, to publish trends or to improve usefulness and content.

Use and disclosure of personal information Your personal information will be disclosed only to relevant representatives and working groups of Spring Bank Arts Centre. Only necessary information is disclosed.

All reasonable steps are taken to ensure all information is accurate, complete and up to date.

We will not sell, distribute or disclose your information to third parties.

Accessing and updating your personal information If you would like to amend the information you have provided or think that our records are incorrect, please email us at springbankarts@gmail.com to update us.

Security of your personal information We take reasonable steps to protect all of your personal information we hold from misuse and loss and from unauthorised access, modification or disclosure. This protection applies in relation to information stored in both electronic and hard copy form. You accept the inherent security risks of providing information over the internet.


Consent/Compliance Your personal information will not be used for any unrelated purpose without your consent. By disclosing your personal information to us, by using this website or by telephone or written correspondence, you consent to the collection, storage and processing of your personal information by Spring Bank Arts Centre.


Cookie Policy

Our website uses a limited number of cookies to store information on your computer when you are using it.

The use of these cookies is limited to facilitating the operation of our on-line booking function and to reviewing the use and effectiveness of our website.

We use website cookies in the following two ways:

1) To enable online booking to function This cookie is only activated if you log-in to the ticket booking section of our website. This allows the shopping basket function of the booking process to function, so that you can add a number of ticket items to your basket in one booking.

This cookie is only used when you are in the process of booking tickets with us and no personal information is stored. This cookie is “strictly necessary” for the service of booking tickets, “as explicitly requested by the user”.

2) To undertake evaluation on our website A third party cookie is used by Google Analytics. This allows us to evaluate the effectiveness of our website by collecting information on how it is used by our customers, including what pages are visited and for how long.

The information that this collects is anonymous and does not personally identify the visitor.

You can find out more by visiting this Google information page.

Find out more about cookies You can find out more information about cookies and how they are used by visiting aboutcookies.org - this site has information on how to control the use of cookies through your browser settings, including how to manage, remove, block and delete them.


If you have any questions about our use of cookies or anything regarding this information please get in touch.


Best wishes,

Spring Bank Arts

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